Data disorganisation slows therapy and care
Centro Skinner is a mental health and emotional well-being centre in Peru.
Psychologists, psychiatrists, and therapists with various specialities support people with issues such as anxiety, stress, behavioural and relational difficulties through therapy, assessments, and group programmes.
Nevertheless, to this day, Centro Skinner lacks an integrated, structured system for accurately recording patient therapies.
In other words, patient records are scattered across files, emails, tools and WhatsApp messages. Staff waste time searching and reconciling information.
Some studies show that therapists can dedicate up to 20% of their working hours to administrative tasks instead of direct patient care.
As a result:
- Session history and billing are not always reliably linked. It can lead to missed invoices and delayed payments.
- Follow-ups depend more on people than processes. If an admin or therapist is absent, context is lost, and actions can stall.
Yet, the damage is not only administrative. Fragmented data also affects clinical quality:
- Therapists cannot easily see a clear, chronological view of patient history, goals, and outcomes. They rely on memory or partial notes.
- As a consequence, when a patient changes therapists or adds a specialist, critical context is lost. This increases the risk of repeated work and slower patient progress
Loomee Health can cut down up to 40% admin time for therapists
Loomee Health is a Madrid-based startup that helps therapists tailor their interventions through a platform that centralises patient data.
How does it work?
- The platform centralises all patient data in a single system, eliminating the need for scattered handwritten notes, files, and other tools.
- It automates administrative tasks, including triage (initial assessment of a new patient) and monitoring (tracking patient progress over time using metrics, session data, and feedback).
- It uses explainable AI (a form of artificial intelligence that makes its recommendations transparent to humans) to flag patient risks, patterns, and progress trends, and to show the reasoning behind them. This enables earlier intervention and safer care.
- The platform also offers access to more than 600 evidence-based resources to quickly build consistent, personalised intervention plans. Resources can include treatment protocols, patient exercises, and monitoring guides.
For professionals and therapists, this platform can save up to 40% of administrative time, freeing more time for direct patient care. Clinics gain a structured, centralised view of KPIs (patient adherence, dropout rates, and therapist workload), enabling more informed decision-making.
| 💡 Patient adherence refers to how consistently a patient follows their prescribed therapy plan. It includes attending scheduled sessions on time, completing assigned exercises, and following the therapist’s recommendations. |
Patients, on the other hand, increase their chances of prompt and long-term recovery by benefiting from more personalised interventions and by participating more actively in their therapeutic process.
The threefold support from the EU-LAC Digital Accelerator: de-risking, funding, and protecting Innovation
Not only did the EU-LAC Digital Accelerator make Centro Skinner and Loomee Health meet and match, but it also brought in various acceleration services to support the scaling and adoption of Loomee’s platform:
- Service n°1: PoC Design & Prototyping
The PoC Design & Prototyping service will support Centro Skinner and Loomee Health in defining a clear pilot and selecting specific workflows, such as patient record management, admin automation, and therapy tracking.
It will set measurable KPIs (e.g., reduced admin time, improved patient adherence) and monitor adoption and system performance in real time.
The pilot validates whether Loomee delivers expected efficiency and clinical benefits, aligns roles and success criteria, and identifies issues early. This approach de-risks the collaboration and ensures a smooth, effective rollout if scaled.
- Service n°2: Investment readiness & Matchmaking
The Investment Readiness & Matchmaking service will more specifically help Loomee Health refine its pitch, clearly presenting its business model, clinical value, and growth strategy to investors.
It builds team confidence through practice sessions and provides direct exposure to relevant VCs and business angels. Early investor feedback guides strategic adjustments.
- Service n°3: IP Assessment
The IP advisory service will help Loomee Health and Centro Skinner identify and protect the intellectual property generated during the PoC.
It clarifies ownership, protection mechanisms, and geographical coverage, reducing legal and operational risks.
The service also formalises partner contributions and enables future opportunities such as licensing, technology transfer, and international expansion, ensuring the collaboration’s innovations are secure and fully valorised.
Clear benefits for Skinner’s therapists and patients will allow Loomee to secure more investments and partnerships
| Skinner (Corporate) |
Loomee |
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