When bureaucracy slows projects down, digital collaboration becomes essential

Delivering public-sector projects requires much more than assigning tasks and meeting deadlines. It demands coordination between multiple entities, clear responsibilities, transparent decision-making, and efficient communication.

In Aruba, these processes are often hindered by bureaucratic friction, fragmented coordination and limited visibility across departments, making project execution slower and more difficult to manage.

Antraco Aruba  set out to explore how digital technologies could help public institutions work together more effectively, creating a more transparent and agile way to manage projects across government entities.

The objective is not simply to digitise existing processes, but to validate whether a collaborative digital platform can simplify coordination, improve decision-making, and provide evidence for wider adoption across Aruba’s public administration and, eventually, across the Caribbean.

One digital workspace for every project, stakeholder and decision

To address this challenge, Antraco partnered with Agile Procurement, a Spanish company specialising in digital project management solutions.

Its cloud-based, multi-user platform has been adapted to the specific needs of Aruba’s public sector, bringing together all aspects of project coordination in a single digital environment.

The solution combines:

  • Project and task management, allowing teams to organise activities and monitor progress in real time.
  • Interdepartmental collaboration enables multiple public entities to work together through a shared workspace.
  • Role-based access ensures every stakeholder accesses the information relevant to their responsibilities.
  • Dashboards and reporting provide greater visibility over project status and performance.
  • AI-assisted guidance helps non-technical users navigate the platform more easily.
  • Multilingual support, allowing users to work in both English and Dutch.

Beyond introducing new technology, the platform aims to reduce administrative complexity, improve transparency and support faster decision-making while remaining accessible to users with different levels of digital experience. The Proof of Concept (PoC) will also evaluate usability with non-technical users to ensure the solution fits real public-sector workflows.

Three acceleration services to turn a pilot into a scalable innovation 

Through the EU-LAC Digital Accelerator, the partnership benefits from three complementary acceleration services designed to maximise the impact of the collaboration.

  • Service n°1: PoC Design & Prototyping 

Led by Wayra, this service provides the framework for designing, monitoring and evaluating the pilot.

It establishes the collaboration methodology, defines KPIs, monitors progress throughout the project and compares planned objectives against actual results, ensuring both partners can objectively assess the platform’s performance and its potential for wider deployment.

 

We want to validate a digital project management platform that can reduce bureaucratic friction and improve coordination and transparency across public entities in Aruba. A successful PoC would give us evidence to support wider adoption in Aruba and future replication across the Caribbean.
Robert W. Croes, Managing Director, ANTRACO ARUBA
Robert W. Croes, Managing Director, ANTRACO ARUBA
  • Service n°2: International Growth & Soft landing

Led by EBN, this service supports Agile Procurement’s international expansion strategy.

It analyses market opportunities and prepares a commercialisation roadmap for Aruba, Latin America and the Caribbean, helping the startup understand local market conditions while preparing for long-term regional growth.

 

The PoC gives us a structured way to test the platform with public-sector users in Aruba, measure adoption and coordination gains, and refine the solution before scaling. The International Growth and Soft Landing support also helps us prepare for expansion across the Caribbean.
Eduardo RANZ NAVARRO, Managing Director, AGILE PROCUREMENT
Eduardo RANZ NAVARRO, Managing Director, AGILE PROCUREMENT

 

  • Service n°3: IP Management

Also delivered by EBN, this service helps both organisations define how intellectual property generated during the PoC will be protected and exploited.

The partners receive guidance on ownership models, technology transfer, licensing opportunities and future commercialisation strategies, ensuring that innovation created during the collaboration can be effectively leveraged beyond the pilot itself.

Building the evidence for digital transformation across the Caribbean

🏛️ANTRACO ARUBA
(Corporate) 

🚀 AGILE PROCUREMENT
(Startup) 

  • Validate the platform’s technical and functional feasibility with selected public-sector stakeholders.
  • Engage at least 4 public-sector users during the PoC.
  • Improve project coordination time by 25%.
  • Achieve a stakeholder satisfaction score of 6/10.
  • Produce evidence and recommendations to support wider adoption across Aruba’s public entities.
  • Deliver a functional and scalable prototype.
  • Validate usability and organisational fit with public-sector users.
  • Produce a final PoC report including recommendations for scaling.
  • Strengthen investor materials and market-entry strategy.
  • Prepare for expansion into additional public entities in Aruba and other Caribbean countries.

 

Together, Antraco and Agile Procurement are demonstrating how digital collaboration tools can simplify public-sector project management, improve transparency, and lay the foundation for more efficient public administration—not only in Aruba but across the wider Caribbean region. 

 

 

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Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union. Neither the European Union nor the granting authority can be held responsible for them.

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